Shipping & returns
Packed same day. Tracked to your door.
Orders before 2 PM ET ship same day from our US warehouse, batch-coded, induction-sealed, and boxed in plain packaging. Here is exactly what happens after checkout.
2 PM ET
Same-day dispatch cutoff, Mon-Fri
2-4 days
US transit time, tracked door to door
$0.00
US shipping on 2+ bottles & every subscription
100%
of parcels shipped with live tracking
Discreet by default
Plain box. No brand. Nobody's business.
Every order ships in an unmarked box with a neutral sender name. Nothing on the outside, or the carrier scan description, says what's inside. Your roommates, neighbors, and mail carrier learn nothing.
- Plain, unbranded outer box, no logos, no product names
- Neutral sender name on the shipping label
- No marketing inserts, catalogs, or flyers inside
- Induction-sealed, batch-coded bottle, nothing else printed
Transit
Where it ships, and how fast
Every parcel leaves with a tracking number, you get it by email the moment the label prints.
| Destination | Method | Transit | Cost |
|---|---|---|---|
| United States | Tracked ground / priority | 2-4 business days | Free on 2+ bottles & subscriptions · calculated at checkout for single bottles |
| International | Tracked international post | 7-14 business days | Calculated at checkout · customs fees are the recipient's responsibility |
International orders
International delivery typically runs 7-14 business days after dispatch. Import duties, taxes, and customs clearance are the recipient's responsibility, and customs processing can add time we can't control. Some countries restrict the import of research compounds, check your local regulations before ordering. Tracking covers the parcel to the border and, in most destinations, through local delivery.
Returns
Returns are simple: there's nothing to return
We don't do return labels, restocking fees, or unopened-only fine print. Refunds run through one mechanism, the guarantee.
The 60-Day Empty-Bottle Guarantee
Run it for the full 8 weeks the clinical trials ran. If you're not satisfied, email us for a 100% refund, even if the bottle is empty. No forms. No return shipping. No restocking fees. No hard feelings.
How a refund works
- 1
Email [email protected] with your order number, any time within 60 days of delivery.
- 2
No forms, no questions you have to pass, no shipping the bottle back, even if it's empty.
- 3
A 100% refund is issued to your original payment method, typically within 3-5 business days.
Wondering where your order is right now?
Track your order →Ready when you are
Order before 2 PM ET and it ships today. Free US shipping on 2+ bottles.