Support
Talk to a human
Orders, batch documents, subscriptions, refunds, one inbox, answered by people who know the product. We reply within 24 hours on business days.
Replies within 24 hours on business days, Mon-Fri. Include your order number for the fastest turnaround.
Before you write
Dosing timelines, testing, legality, shipping, most questions are already answered in depth on the FAQ.
Read the FAQ →Order status
Checking on a shipment? The tracker has the live record, no email needed.
Track your order →Mailing address
Primeletic Labs, Inc.
Wilmington, DE
United States